There are a lot of homeowners that are taken advantage of by solar companies that overprice, oversize, and underdeliver. Here are 4 common mistakes homeowners make when going solar and how you can avoid them.
MISTAKE 1 – NOT GETTING ENOUGH BIDS
Most solar companies will thwart you from getting other bids, but we actually encourage it. We suggest that you get a minimum of 2 to 4 bids before you make a decision. This will allow you to compare apples to apples, get the best equipment, and you’re truly getting the best deal on the market. Even though its time consuming you need to take the extra time to get 2 to 4 bids. It will be a huge benefit to you if you’re going solar.
MISTAKE 2 – NOT KNOWING WHAT YOU’RE BUYING
Before you ever sign a contract, you should know exactly what is being presented to you. You should know what type of solar panel, what type of inverter, what the mounting system looks like, and what the warranties look like for every single item.
We see a lot of quotes where other companies will just say they’re giving you a “Tier 1” panel. The problem with that is that there are multiple tier 1 panels. Some start with a 5-year warranty. Some have a 25-year warranty. You aren’t able to compare apples to apples unless you are asking these questions. Before you ever sign a contract make sure you know exactly what equipment is going to be installed on your home. Make sure you have access to the specification sheets, the warranties, etc.
MISTAKE 3 – NOT ASKING ENOUGH QUESTIONS
Homeowners need to make sure you’re doing your due diligence. Look every company up online. There are multiple review platforms to look at. Some are as broad as Google and Yahoo and others can get specific like SolarReviews.com.
Make sure to ask the sales representative or consultant plenty of questions. This investment is extremely important for many years to come so be thorough.
MISTAKE 4 – NOT KNOWING WHAT THE CUSTOMER EXPERIENCE IS LIKE
It’s extremely important to know what the experience will be like after you sign the contract. Solar can be a project that can be as quick as 2 weeks or as long as 60 days depending on your HOA, permitting process, etc… Ask them what they do as a company to keep you informed every step of the way.
At RisingSun Solar we really take a lot of pride in the customer experience. Every step of the project you’re going to be alerted via Email. You’re also going to get the Email and the phone number of every person working on your project. From the Project Manager to the Lead Installer. You’re going to be able to contact them at any time to see where you’re at in the installation process.
If you have any questions please reach out to us and we’ll get you set up with a free quote or a free consultation. Thanks!